Who we are
Name: Spinal Injury Case Management Ltd
Address: 3 Whisperwood Road, Wakefield, WF13TT
Phone Number: 01924565225
E-mail: info@sicmltd.co.uk
GDPR Policy
GDPR Policy document – click to download
What personal data we collect and why we collect it
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Legal and Medical information
- Financial Information
- Funds
- Employment information
- HR Information
- Care and Personal Information
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You employ us to provide a service
- We are supporting you in a legal case
- We are supporting you after a legal case has settled
We also receive personal information indirectly, from the following sources in the following scenarios:
- Solicitors
- Insurers/Insurance bodies
- Medical experts
- Therapists
- Supplier
We use the information that you have given us in order to inform reports, make purchases, manage funds, communicate with 3rd parties on your behalf (as agreed)
We may share this information with Legal Teams, Insurers, Suppliers of Equipment, Therapists and Medical Professionals.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting your Case Manager or the office
(b) We have a contractual obligation. This may include passing information onto a 3rd party
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored in our storage suite or if in paper form in our locked, secure records store.
We keep all of your data for 8 years. We will then dispose your information by cross shredding and collection by a registered disposal expert or permanent deletion via our secure server.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@sicmltd.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@sicmltd.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Any details filled out via contact forms will not be stored on the website, they will be emailed to use to deal with and stored in an email inbox and kept as long as necessary to deal with the enquiry.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics and Statcounter to track visitor activity to improve our website and visitor experience.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Contact information
Our contact page here holds all contact details.
Additional information
How we protect your data
We use a security plugin to protect against various types of attack, we also use an SSL certificate to provide a secure connection between the website visitor and the website, evident by the padlock in the browser address bar when on our website.
What data breach procedures we have in place
In the event of a website breach our security plugin would notify us, anyone’s details breached would be contacted.
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Who we are
Name: Spinal Injury Case Management Ltd
Address: 3 Whisperwood Road, Wakefield, WF13TT
Phone Number: 01924565225
E-mail: info@sicmltd.co.uk
GDPR Policy
GDPR Policy document – click to download
What personal data we collect and why we collect it
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Legal and Medical information
- Financial Information
- Funds
- Employment information
- HR Information
- Care and Personal Information
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You employ us to provide a service
- We are supporting you in a legal case
- We are supporting you after a legal case has settled
We also receive personal information indirectly, from the following sources in the following scenarios:
- Solicitors
- Insurers/Insurance bodies
- Medical experts
- Therapists
- Supplier
We use the information that you have given us in order to inform reports, make purchases, manage funds, communicate with 3rd parties on your behalf (as agreed)
We may share this information with Legal Teams, Insurers, Suppliers of Equipment, Therapists and Medical Professionals.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting your Case Manager or the office
(b) We have a contractual obligation. This may include passing information onto a 3rd party
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored in our storage suite or if in paper form in our locked, secure records store.
We keep all of your data for 8 years. We will then dispose your information by cross shredding and collection by a registered disposal expert or permanent deletion via our secure server.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@sicmltd.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@sicmltd.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Any details filled out via contact forms will not be stored on the website, they will be emailed to use to deal with and stored in an email inbox and kept as long as necessary to deal with the enquiry.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics and Statcounter to track visitor activity to improve our website and visitor experience.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Contact information
Our contact page here holds all contact details.
Additional information
How we protect your data
We use a security plugin to protect against various types of attack, we also use an SSL certificate to provide a secure connection between the website visitor and the website, evident by the padlock in the browser address bar when on our website.
What data breach procedures we have in place
In the event of a website breach our security plugin would notify us, anyone’s details breached would be contacted.