A family centered approach recognising the needs of both the injured client & the whole family.

About Us

Spinal Case Management After An Injury

Specialists in spinal injury care and case management

Although we specialise in case management for spinal Injury, we have knowledge and experience in many areas such as amputee’s, polytrauma and orthopaedic injury. We will consider every case on an individual basis. We have many combined resources to draw on when dealing with Spinal Cord Injury rehabilitation case management. This includes Therapy knowledge, Equipment, Complex Care providers etc, keeping up to date with new developments, attending conferences and seminars.

The company was established by Glynis Kenny in 2010. Glynis first worked in Spinal Cord Injury Nursing in 1984 and has continued to work in this field with a few career changes during the last 42 years. She began her nurse training in 1980 and has since worked in General Surgery, Orthopaedics, District Nursing and Health Visiting. She began working as a case manager in 2000.

Glynis commenced the business as the sole employer, adding valued members to the team over the next few years. We now have an excellent team of Case Managers, Admin staff and Core Experts. We provide full training and mentorship to new Case Managers and provide oversight of their cases helping them to achieve the knowledge and standards we strive to maintain. We work as a team and hold regular team meetings, supervision and training. Our clients are the centre of our work, and our case managers go above and beyond what is expected of them, as do our admin team.

We’re here for you. Contact us on 07470 654259 or info@sicmltd.co.uk

Our Happy Client's Kind Words

Mike, Patricia’s Husband

Grateful thanks to Olivia and her team for the care and support (emotional and practical) provided to my wife Pat during a difficult time of her life. As a former nurse herself she was greatly impressed by the care and attention she received

Andy

When meeting Olivia for the first time I felt at ease as she was really easy to talk to and very polite, helpful and non-judgemental. She made everything clear and explained everything in a good manner and was highly professional. Throughout my case Olivia was always helping and organising things for me to do and keeping me busy. I found this took a lot of stress and workload from myself, I often had suggestions of things to try out from Olivia as she knew I was still really into sports but I didn’t have much networking or sign posting to get me there, she really impacted my case and recovery in such a positive way and me and my family are grateful, she is a true professional at her job and making negative situations positive.

Layth

Olivia has been may case manager for three years now and has been supportive, compassionate and a guiding hand throughout this process. Her experience in the field of SCI has been invaluable in making my life easier in ways I hadn’t ever realised it could be. From the very first meeting she has been understanding of my needs – both personal and for my wider family – and a reassuring support to both my wife and myself. The expertise knowledge and in-depth awareness she possesses of all things SCI have allowed me to taste, sample and explore what best fits my needs and makes both mine and my family’s life easier to navigate.

Even when I reached the point of feeling there was nothing more to explore and that life was good again, Olivia would check in with me on how life was for me and still be there at hand to support the next parts of my SCI journey.
What I have valued probably the most from this experience – aside from the genuine understanding and compassion from her nurturing style – has been the gentle and non-intrusive ways she’s made certain aspects of living with an SCI easier. I have valued and cherished this supportive relationship over the years.

Cara – Psychologist

Dr. Olivia Barrett is a committed and skilled case manager who excels in supporting clients with life-altering injuries. She demonstrates empathy, approachability, and attentiveness to the needs of both the client and their family. Olivia manages the challenges frequently encountered within this client group with confidence. Her willingness to consider diverse perspectives ensures steady progress despite practical and psychological barriers. Her collaborative approach facilitates effective team coordination, ensuring that rehabilitation goals are prioritised and obstacles are addressed holistically.

I thoroughly enjoy working with Olivia, she is a case manager who truly cares about our client, her family, and the care team who support her. I highly recommend working with her.

Zoe

Wow what an emotional rollercoaster and I couldn’t have got through it without the help and support from Olivia. She really is an amazing Case Manager, she’s a true caregiver, kind and empathetic person whom even in your darkest moments when you can’t find a solution, she can and she lifts you with positivity of what can be done and what you can achieve with help. Her down to earth and professional manner truly is an amazing asset to the SICM team and I am forever grateful to her for all that she has done for me. Nothing is too much trouble, she really goes above and beyond – Case Manager doesn’t do her justice, as to me she was far more than that.

Defendant solicitor – Clyde and Co

Thanks to you for all you have done for our client over the last few years. It has been a pleasure to work with you.

Ele
Learning to live with an SCI is daunting and you need someone you can trust to help you navigate the many different things you now need and have to think about. That’s exactly what happened when I met Olivia, I knew I didnt need to worry. Reading back over all the things that Olivia has helped me with just shows how valuable her knowledge and expertise in spinal cord injury case management is.
I can’t thank you enough Olivia. I have had the very best advice, guidence, recommendations and above all support. This whole part of my rehab journey wouldn’t have been possible without your help, for that I will be forever grateful.
Now we can move on to the next phase, I’m looking forward to it.
Irwin Mitchell, Sheffield

Olivia, I just wanted to thank you personally for all your help on this case and to say your assistance has truly been invaluable

Defendant Solicitor

We would like to take this opportunity of thanking you for your excellent assistance throughout and look forward to working with you again in the future.

Why choose us

About our care services

We offer an approach that is truly centred around the individual and their family, recognising the needs of the whole family.

We are a small team of Professionals whose focus is to provide specialist knowledge, skills and resources for those specifically with spinal injury, orthopaedic injury, amputation or acquired brain injury or a related conditions

We are committed to providing a real and useful service that changes peoples lives for the better. We are committed to working within a legal process, instructed by solicitors and/or Insurers.

We are committed to working with the best Therapists and specialist in the field and we only recommend equipment and services we would recommend to our own family.

01
Referral
02
Initial Assessment and Meeting
03
Immediate Needs Assessment
04
Ongoing support and liaison with other therapists, equipment recommendations and access to services
05
Review and evaluate to see if what we are doing works