Spinal Case Management After An Injury
Although we specialise in case management for spinal Injury, we have experience in many areas and will consider every case on an individual basis. We have a large number of combined resources to draw on when dealing with spinal Injury case management, the rehabilitation and equipment needed as well as related conditions.
The company was established by Glynis Kenny in 2010. Glynis had previously worked for the previous 10 years as a case manager and prior to that had taken various roles as a nurse and health visitor which underpins her knowledge and experience.
SICM Ltd then began providing case management services and built a valued and expert team over the next 11 years. SICM Ltd.’s reputation was soon carried through the network of solicitors, insurers and other health professionals by word of mouth which had been the key to the success of this company and its continued quality and focus on the person behind the injury.
Our Team

Glynis Kenny
has now 38 years experience of being a trained nurse. She has worked in various fields of nursing including Spinal Cord Injury, Orthopaedics, Theatre nursing, Burn Injury and Health Visiting. She has been in Case Management since 2001. She set up Spinal Injury Case Management in 2010. Glynis has also completed courses in Expert Witness report writing and courtroom skills. She provides mainly Case Management services as well as all the business management issues.
Glynis was awarded CMSUK case manager of the year in 2014 and she was awarded the ‘Working in Partnership’ award from CMSUK in 2019.
She was also nominated for the SIA rebuilding lives award in 2014.

Michelle Bunyan
is a Registered Nurse and Midwife of more than 30 years. She has experience of working in many different fields of nursing especially within the community. She was a continence advisor for 7 years and has worked with complex care agencies helping to set up packages, supervising and teaching carers how to care and look after those with Spinal Cord Injury.
Michelle has been a case manager with Spinal Injury Case management since 2013. Michelle has proven to have great bargaining powers when negotiating properties for our clients! She has not looked back since joining us.

Sarah Bayliss
qualified as a nurse in 1996. She has worked in Neurosurgical and Neuromedical nursing.
She worked at Hope Hospital in Salford holding the post of ward sister. She gained a wide experience working with Acquired and Traumatic Brain injury and Spinal Cord Injury. She also worked for a short while as a Disability Nurse Analyst for the DWP assessing patient’s needs. Sarah is a valuable member of the team with her DWP experience. Sarah also holds teaching certificates and has provided training to nursing and care staff. She joined Spinal Injury Case Management in 2015.

Dr Olivia Barrett
BSc (Hons), MSc (Psychology), MBPsS, PhD (SCI)
gained a 1st class honours degree in Psychology in 2013 and a Masters degree in 2014. She is now studying for her PhD at the University of Buckingham. She has had various publications in academic journals.
Following her initial studies Olivia worked with clients with substance abuse before moving on to work as a rehabilitation assistant working with clients with Spinal cord injury and Brain Injury. Olivia joined Spinal Injury Case Management as a trainee CM in 2016, progressing quickly to a fully trained CM. Her PhD study is working with Spinal Cord injured adults.

Helen Dautrive
is a Registered Sick Children’s Nurse and general nurse. She has years of experience working with both children and adults in complex care. She was a ward Sister from an early age caring for those with ENT problems, Tracheostomies, ventilators and Enteral Feeding. She has recently over the last few years worked with complex care agencies setting up and managing care packages in the North of England with two large care providers. Helen has a wealth of knowledge and experience with many of the related complications of those with Spinal Cord Injury. She joined us in 2018 and is a very caring member of our team.

Stacey Waite
is our Case Management secretary/assistant.
She began working with us in 2017. She has a family member with a Spinal Cord Injury and therefore has a wealth of experience to be able to understand our client’s needs.
Stacey has worked in an office environment since she left school and she assists everyone here. She pays all our client’s invoices for their therapies and purchases and looks after all the Case Managers. Our office just would not work without her!

Sue Packham
is our Company CM Invoice Clerk. Sue is responsible for ensuring our CM invoices get paid. She is a force to be reckoned with and ensures we keep the cash flow going so that we can pay our staff!
Sue worked in publishing in Central London for many years in book keeping and accounts. She also lived and worked in Spain for a number of years. She works remotely most weeks but is central office based once every 4-6 weeks
Like Stacey the company would not survive without her.

Denise Hurst
is our Business Account manager
Denise has worked with SICMLtd since 2011. Denise worked for years in the NHS as payroll and pension manager. She was our original payroll manager before she took semi-retirement in 2019. Denise set up the payroll side of the business, dealt with the tricky pension introduction and managed all the accounts. Juggling is one of her hobbies !
She now works once a week generally keeping our business accounts in order ready for the accountant. She is part of the furniture and a valuable member of our small team.

Anne-Marie Hebden
is our Payroll support administrator. Her role is varied and she ensures all aspects of our company payroll are met. Anne-Marie ensures all HR issues are dealt with. Our clients who wish to become employers of their own care package can do so with this service. Anne-Marie manages the payroll for all the clients payroll’s, this can include up to 12 carers per package or just one!
Anne-Marie has worked in payroll and HR for her entire career.
We’re here for you. Contact us on 07470 654259 or info@sicmltd.co.uk
Our Happy Client's Kind Words
About our care services
We offer an approach that is truly centred around the individual and their family, recognising the needs of the whole family.
We are a small team of Professionals whose focus is to provide specialist knowledge, skills and resources for those specifically with spinal injury, orthopaedic injury, amputation or acquired brain injury or a related conditions
We are committed to providing a real and useful service that changes peoples lives for the better. We are committed to working within a legal process, instructed by solicitors and/or Insurers.
We are committed to working with the best Therapists and specialist in the field and we only recommend equipment and services we would recommend to our own family.